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Collaboration needed to bring about radical change in water sector

Ağustos 2, 2019

Natasha Wiseman

Radical change ​is needed if ​the water ​industry is to ​meet the ​serious ​challenges it ​is now facing, ​a British Wate ​event heard.​

With climate ​change, ​population ​growth and ​changing ​customer ​expectation ​already driving ​transformation, ​more needs to ​happen – ​and closer ​collaboration, ​while removing ​barriers to ​innovation, is ​key.

John Russell, ​Ofwat’s ​senior director ​of strategy & ​planning, said: ​“The ​sector needs to ​be bigger and ​bolder in its ​approach. The ​supply chain is ​crucial in ​ensuring the ​sector delivers ​the outcomes we ​all want to see,​ and collaboration ​is key. ​It’s ​exciting that ​so many ​conversations ​have started. ​It feels like ​we’re on ​the verge of ​something big.​” ​

Russell was ​among speakers ​at British ​Water’s ​Building ​Collaboration ​in the Water ​Industry event, ​supported by ​Ofwat and Xylem.​ ​

Over 100 ​delegates from ​across the ​industry ​gathered at the ​Institution of ​Civil Engineers ​in London ​including ​representatives ​from eight ​water companies ​and from across ​the supply ​chain. Eight ​also attended ​from Ofwat and ​speakers from ​the Consumer ​Council for ​Water and ​Department for ​International ​Trade made ​presentations.​

Delegates ​agreed a “​paradigm ​shift” ​was needed and ​closer working ​across the ​industry could ​have tangible ​benefits in ​many areas:​

National innovation platform

Richard ​Collard, senior ​associate, ​strategy and ​policy, Ofwat, ​said: ​Ofwat is pro ​innovation and ​innovation does ​not happen in a ​vacuum. What ​are the ​barriers to ​innovating in ​the sector? Do ​we need a ​centre of ​excellence, or ​a catalyst hub? ​Could we share ​data better? ​Shifts ​happens when ​lots of people ​in a room think ​of new ideas. ​“​

Alignment of pilot projects

The question ​was asked, ​could the ​sector work ​together more ​closely on ​pilots? Albert ​Cho, vice ​president and ​general manager ​of advanced ​infrastructure ​analytics, ​Xylem, said: ​“How do ​we make co-​ordination ​better? There ​is something ​difficult about ​the repetitive ​nature of ​trials ​happening at ​the same time. ​

“There ​is a yearning ​for a ​coordinated ​approach but a ​fear of a loss ​of control. ​There is a ​balance between ​centralisation ​and empowerment.​”​

Create ​opportunities ​for smaller ​organisations ​

Smaller ​companies could ​be more agile ​and have fresh ​ideas but might ​struggle to get ​their feet in ​the door, the ​event heard.​

Jimmy Carter, ​Department for ​International ​Trade, said: ​“There ​are so many ​clever ideas. ​We need to ​promote and ​adopt those ​ideas in the UK ​market first if ​we are going to ​convince people ​to trade with ​us. SMEs are ​less able to ​turn their ​ideas into ​reality. If you ​want to sell ​something ​overseas, you ​need to ​demonstrate ​you’ve ​done it someone ​else so, a ​message to ​water companies ​– be more ​proactive in ​adopting these ​innovations.​” ​

Russell said: ​“The ​future is ​already here. ​There are ​technologies ​out there to ​address some of ​the issues but ​how do you get ​things out of ​the lab and ​into pilot ​phase? I’​ll be thinking ​about access ​for smaller ​companies to ​help get them ​access to the ​bidding process.​ We need ​diversity. Not ​just the same ​old, same old.​”​

Water scarcity messaging

It was agreed ​awareness of ​water scarcity ​must increase, ​and a joint ​voice is ​stronger.​

Jason Howlett, ​managing ​director, Xylem,​ said: “​We must ​reinforce the ​importance of ​water as an ​essential ​element of life.​ There is a ​growing threat ​to that service.​ We are in a ​period of the ​most significant ​change we’​ve ever had in ​the country. ​The threats ​around us are ​the biggest ​they’ve ​been – but ​it’s also ​an opportunity. ​This is our ​time to create ​these new ​solutions.​”​

Reflecting on ​the day, Lila ​Thompson, chief ​executive, ​British Water, ​said she hoped ​delegates would ​take away some ​concrete ​actions: “​It has been a ​privilege to ​host so many ​people from ​across the ​industry. The ​numbers show ​there is a ​genuine desire ​for closer ​collaboration. ​

“Some ​great ideas for ​greater ​cooperation and ​innovation have ​been shared, ​such as the ​creation of a ​national ​innovation ​platform, and ​British Water ​is keen that ​this enables ​our members to ​get access to ​funds to take ​ideas forward ​with key ​stakeholders in ​the industry.​

“​It’s a ​challenging ​time for the ​sector but ​there are also ​new opportunities ​to explore, so ​let’s ​engage the ​industry to ​respond to the ​Ofwat ​consultation on ​Emerging ​Strategy and ​innovation. ​Let’s ​help make a ​difference and ​keep talking to ​change the way ​we do things ​for future ​generations.​”​

^

Natasha Wiseman

Radical change ​is needed if ​the water ​industry is to ​meet the ​serious ​challenges it ​is now facing, ​a British Wate ​event heard.​

With climate ​change, ​population ​growth and ​changing ​customer ​expectation ​already driving ​transformation, ​more needs to ​happen – ​and closer ​collaboration, ​while removing ​barriers to ​innovation, is ​key.

John Russell, ​Ofwat’s ​senior director ​of strategy & ​planning, said: ​“The ​sector needs to ​be bigger and ​bolder in its ​approach. The ​supply chain is ​crucial in ​ensuring the ​sector delivers ​the outcomes we ​all want to see,​ and collaboration ​is key. ​It’s ​exciting that ​so many ​conversations ​have started. ​It feels like ​we’re on ​the verge of ​something big.​” ​

Russell was ​among speakers ​at British ​Water’s ​Building ​Collaboration ​in the Water ​Industry event, ​supported by ​Ofwat and Xylem.​ ​

Over 100 ​delegates from ​across the ​industry ​gathered at the ​Institution of ​Civil Engineers ​in London ​including ​representatives ​from eight ​water companies ​and from across ​the supply ​chain. Eight ​also attended ​from Ofwat and ​speakers from ​the Consumer ​Council for ​Water and ​Department for ​International ​Trade made ​presentations.​

Delegates ​agreed a “​paradigm ​shift” ​was needed and ​closer working ​across the ​industry could ​have tangible ​benefits in ​many areas:​

National innovation platform

Richard ​Collard, senior ​associate, ​strategy and ​policy, Ofwat, ​said: ​Ofwat is pro ​innovation and ​innovation does ​not happen in a ​vacuum. What ​are the ​barriers to ​innovating in ​the sector? Do ​we need a ​centre of ​excellence, or ​a catalyst hub? ​Could we share ​data better? ​Shifts ​happens when ​lots of people ​in a room think ​of new ideas. ​“​

Alignment of pilot projects

The question ​was asked, ​could the ​sector work ​together more ​closely on ​pilots? Albert ​Cho, vice ​president and ​general manager ​of advanced ​infrastructure ​analytics, ​Xylem, said: ​“How do ​we make co-​ordination ​better? There ​is something ​difficult about ​the repetitive ​nature of ​trials ​happening at ​the same time. ​

“There ​is a yearning ​for a ​coordinated ​approach but a ​fear of a loss ​of control. ​There is a ​balance between ​centralisation ​and empowerment.​”​

Create ​opportunities ​for smaller ​organisations ​

Smaller ​companies could ​be more agile ​and have fresh ​ideas but might ​struggle to get ​their feet in ​the door, the ​event heard.​

Jimmy Carter, ​Department for ​International ​Trade, said: ​“There ​are so many ​clever ideas. ​We need to ​promote and ​adopt those ​ideas in the UK ​market first if ​we are going to ​convince people ​to trade with ​us. SMEs are ​less able to ​turn their ​ideas into ​reality. If you ​want to sell ​something ​overseas, you ​need to ​demonstrate ​you’ve ​done it someone ​else so, a ​message to ​water companies ​– be more ​proactive in ​adopting these ​innovations.​” ​

Russell said: ​“The ​future is ​already here. ​There are ​technologies ​out there to ​address some of ​the issues but ​how do you get ​things out of ​the lab and ​into pilot ​phase? I’​ll be thinking ​about access ​for smaller ​companies to ​help get them ​access to the ​bidding process.​ We need ​diversity. Not ​just the same ​old, same old.​”​

Water scarcity messaging

It was agreed ​awareness of ​water scarcity ​must increase, ​and a joint ​voice is ​stronger.​

Jason Howlett, ​managing ​director, Xylem,​ said: “​We must ​reinforce the ​importance of ​water as an ​essential ​element of life.​ There is a ​growing threat ​to that service.​ We are in a ​period of the ​most significant ​change we’​ve ever had in ​the country. ​The threats ​around us are ​the biggest ​they’ve ​been – but ​it’s also ​an opportunity. ​This is our ​time to create ​these new ​solutions.​”​

Reflecting on ​the day, Lila ​Thompson, chief ​executive, ​British Water, ​said she hoped ​delegates would ​take away some ​concrete ​actions: “​It has been a ​privilege to ​host so many ​people from ​across the ​industry. The ​numbers show ​there is a ​genuine desire ​for closer ​collaboration. ​

“Some ​great ideas for ​greater ​cooperation and ​innovation have ​been shared, ​such as the ​creation of a ​national ​innovation ​platform, and ​British Water ​is keen that ​this enables ​our members to ​get access to ​funds to take ​ideas forward ​with key ​stakeholders in ​the industry.​

“​It’s a ​challenging ​time for the ​sector but ​there are also ​new opportunities ​to explore, so ​let’s ​engage the ​industry to ​respond to the ​Ofwat ​consultation on ​Emerging ​Strategy and ​innovation. ​Let’s ​help make a ​difference and ​keep talking to ​change the way ​we do things ​for future ​generations.​”​

^

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